Refund and Dispute Policy
At Wayve Tech Consulting, we are committed to ensuring customer satisfaction. We understand that issues may occasionally arise, and we are here to work with you to find a solution. Please review our refund and dispute process below:
1) Contact Us
If you have a concern regarding an item or service, please reach out to us through our contact form, email, or phone with details about the issue. Our team will review your case and respond promptly.
2) Evaluation and Resolution
Our team will work closely with you to understand the nature of the issue. We may request additional details or documentation to support your claim, if applicable.
3) Refund or Adjustment
Based on our review, we will determine the most appropriate resolution. Options may include:
- Refund: If a refund is warranted, we will process it within 5-7 business days.
- Invoice Adjustment: If an invoice adjustment is appropriate, we will update the amount owed and provide a revised invoice.
4) Follow-Up and Satisfaction
We will follow up to ensure that the solution meets your expectations. Your satisfaction is important to us, and we aim to resolve disputes fairly and efficiently.
Our goal is to maintain clear communication and provide effective resolutions. Please don’t hesitate to reach out if you have any questions or need further assistance.
