Privacy Policy

Effective Date: 11/05/2024

At Wayve Tech Consulting (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website (wayvetech.com) or access the Client Portal. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and enhance your experience. This includes:

Personal Information: When you register, contact us, or use the Client Portal, we may collect information such as your name, email address, phone number, and billing information.
Usage Information: We collect information about how you interact with our website and Client Portal, including your IP address, browser type, pages visited, and access times.
Cookies and Similar Technologies: Our website may use cookies, beacons, or other tracking technologies to enhance functionality and gather analytics. You can adjust your browser settings to block cookies; however, this may affect site functionality.

2. How We Use Your Information

We use your information for various purposes, including:

Providing Services: To manage your account, process transactions, and deliver the services you request.
Improving User Experience: To personalize and enhance your interaction with our website and Client Portal.
Communication: To respond to your inquiries, provide updates, and send important information about your account or our services.
Compliance and Legal Obligations: To comply with legal obligations and protect the rights, property, and safety of our users and business.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following ways:

Service Providers: We may share information with trusted third-party vendors who assist in providing and improving our services. These providers have access only to the information necessary to perform their functions and are obligated to protect your information.
Legal Requirements: We may disclose information if required by law or in response to a valid request by public authorities.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and our legal requirements.

6. Your Rights and Choices

You may have certain rights regarding your personal information, including:

Access: Request access to the information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: Opt-out of promotional communications by following the unsubscribe instructions or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website and Client Portal signifies your acceptance of the revised policy.